TERMS & CONDITIONS
Welcome to Prime Pour Liquors! By accessing and using our website (velvetliquors.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. General
1.1 Eligibility: You must be at least 21 years old to purchase alcoholic beverages from Prime Pour Liquors. By placing an order, you confirm that you are of legal drinking age in your jurisdiction.
1.2 Modification of Terms: Prime Pour Liquors reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised terms.
2. Orders and Payment
2.1 Order Acceptance: All orders are subject to acceptance by Prime Pour Liquors. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product descriptions or pricing, and suspicion of fraudulent activity.
2.2 Pricing: All prices are listed in USD and are subject to change without notice. The price you pay is the price displayed on the website at the time of purchase, including any applicable taxes and shipping fees.
2.3 Payment Methods: We accept various payment methods, including major credit cards and other methods as indicated on our website. Payment must be received in full before shipment.
3. Shipping and Delivery
3.1 Shipping Options: We offer free standard shipping (3 to 7 business days) on all products. Express shipping (1 to 3 business days) is available for $9.99 and is free for orders over $699.
3.2 Order Processing: Orders are processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
3.3 Delivery Issues: Prime Pour Liquors is not responsible for delays, lost packages, or damage during shipping. If you experience any issues with your delivery, please contact us at [email protected] or +1 (214) 619-7391.
4. Returns and Refunds
4.1 Return Policy: Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product is defective or incorrect.
4.2 Defective or Incorrect Products: If you receive a defective or incorrect product, please contact us within 7 days of delivery at [email protected] with your order number and a description of the issue. We will work with you to resolve the problem, which may include a replacement or refund at our discretion.
5. Intellectual Property
5.1 Ownership: All content on the Prime Pour Liquors website, including text, graphics, logos, images, and software, is the property of Prime Pour Liquors or its content suppliers and is protected by intellectual property laws.
5.2 Use Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website without prior written permission from Prime Pour Liquors.
6. Limitation of Liability
Prime Pour Liquors and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services, even if we have been advised of the possibility of such damages. In no event shall our total liability exceed the amount paid by you for the products purchased.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles, California.
8. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Prime Pour Liquors
7400 San Pedro Ave Space #: 178,
San Antonio, TX 78216, United States
Email: [email protected]
Phone: +1 (214) 619-7391
Thank you for choosing Prime Pour Liquors. We appreciate your business and look forward to serving you.