FAQs
FAQs
We understand that you may have questions, and we're here to provide answers. Check out our FAQs below for quick assistance:
Product
Can I get recommendations on which product to choose?
Absolutely! Our knowledgeable staff is here to assist you with personalized recommendations based on your preferences and occasion.Do you offer gift packaging or options for special occasions?
Yes, we provide gift packaging options for many of our products. Please contact us for details on how we can assist you with your gift-giving needs.Are your products authentic and sourced from reputable suppliers?
Yes, we take pride in offering authentic products sourced from trusted suppliers and distilleries. We ensure quality and authenticity with every product we carry.What types of products does Prime Pour Liquors offer?
Prime Pour Liquors offers a diverse selection of fine liquors, including whiskey, vodka, gin, rum, tequila, and more. We also feature specialty and limited-edition products.Orders
When will my payment be processed?
Your payment method will be authorized upon placing your order but will not be charged until your order is ready for shipment.Can I modify or cancel my order after it has been placed?
Please contact us immediately if you need to modify or cancel your order. Orders that have already been processed and shipped cannot be canceled.Do I need an account to place an order?
While creating an account is not mandatory, it allows for a quicker checkout process and enables you to track your order history and status.How can I place an order?
You can easily place an order through our website, www.velvetliquors.com. Simply browse our selection, add items to your cart, and proceed to checkout.Payments
Is my payment information secure?
Yes, Prime Pour Liquors takes your security seriously. We use industry-standard encryption and secure payment gateways to protect your personal and payment information. Your payment details are encrypted and securely transmitted to our payment processor. We do not store your full credit card information on our servers.When will my payment be processed?
Your payment method will be authorized upon placing your order, but you will not be charged until your order is processed and ready for shipment.Do you accept other forms of payment not listed here?
At this time, we only accept the payment methods listed above for online purchases. If you have specific payment inquiries, please contact our customer service team.What payment methods do you accept?
Prime Pour Liquors accepts the following payment methods:- Major credit cards: Visa, MasterCard, American Express, Discover
- Online payment services: PayPal, Apple Pay, Google Pay
- Prime Pour Liquors Gift Cards
Have a question about an specific product?
Chat with an Expert